Solutions/Intelligent Self-Service

Empower customers to help themselves faster and with less effort. Verint can help you automate many customer interactions and make self-service as simple and effective as assisted service.

Your customers can benefit from being able to obtain information anytime, anywhere — and your organisation can reduce cost to serve while boosting customer satisfaction.

Leverage artificial intelligence (AI), machine learning (ML), enterprise chatbots, conversational systems, community, web self-service and knowledge management to create a better customer experience (CX) and automate more interactions.

Find out more in our Product Videos from our Product Experts.


Interested in our Solutions?

What’s New for Customers

An Introduction to Communities

An Introduction to Intelligent Virtual Assistant

An Introduction to Knowledge Management Pro

What’s New in Knowledge Management Pro

Meet our Experts

Need an introduction to our solutions? Or already a user and want to find out what’s new? Listen to our Product Videos and our Product Experts will explain all.


Farrukh Iftikhar

Sales Director, Conversational AI and Communities

Heather Richards

VP Product Strategy and GTM

Nick Mortimer

Senior Director, Global Product Strategy

Simon Rudkin

Vice President, Cloud and Hosting at Verint